Privacy Policy

(Second Opinion Telemedicine Services)

Effective Date: May 1, 2026

Last Updated: June 1, 2026

PriGina Global TeleMed (“PriGina,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and medical information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile application, and second-opinion telemedicine services.

By using our services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Full name
• Date of birth
• Gender
• Address
• Email address
• Phone number
• Government-issued identification (if required)

B. Health & Medical Information (Protected Health Information – PHI)

• Medical history
• Lab results
• Imaging reports
• Diagnoses
• Medication history
• Uploaded medical documents
• Physician reports

C. Technical & Usage Information

• IP address
• Device information
• Browser type
• App usage data
• Log files
• Cookies

2. How We Use Your Information

• Provide medical second opinion services
• Review and analyze medical records
• Communicate with you regarding your consultation
• Improve platform functionality
• Comply with legal and regulatory obligations
• Prevent fraud and misuse

We do NOT sell your medical information.

3. HIPAA Compliance (If Operating in the U.S.)

If you are located in the United States, your Protected Health Information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

• Administrative safeguards
• Technical safeguards
• Physical safeguards
• Encrypted data transmission
• Secure cloud storage
• Access controls

Where required, we enter into Business Associate Agreements (BAAs) with service providers.

4. Cross-Border Data Transfers

• Your data may be processed in countries outside your country of residence
• Data protection laws may differ between jurisdictions

We take reasonable measures to ensure appropriate safeguards are in place.

5. Information Sharing & Disclosure

A. With Licensed Physicians

Only for the purpose of providing your medical second opinion.

B. With Service Providers

• Payment processing
• Cloud hosting
• Technical support
• Secure messaging systems

C. When Required by Law

• Comply with court orders
• Respond to lawful government requests
• Prevent fraud or illegal activity

We do not sell or rent your data.

6. Data Security

• End-to-end encryption
• Secure socket layer (SSL) technology
• Role-based access controls
• Multi-factor authentication
• Regular security audits

However, no system is 100% secure. You use the platform at your own risk.

7. Data Retention

• For as long as necessary to provide services
• As required by medical record retention laws
• As required for regulatory compliance

You may request deletion of your account, subject to legal retention requirements.

8. Your Rights

• Access your personal information
• Request correction of inaccurate data
• Request deletion (subject to legal limits)
• Withdraw consent
• Request a copy of your records

Contact us at: [Insert Privacy Email]

9. Children’s Privacy

• Services are intended for individuals 18+
• For minors, a legal guardian must provide consent
• Guardian information may be required

10. Cookies & Tracking Technologies

• Improve user experience
• Analyze traffic
• Enhance security

You may disable cookies in your browser settings.

11. Third-Party Links

We are not responsible for the privacy practices of external websites.